Managed Service Providers

MSP – Remote Management
PingIMS enables NSPs to enhance the offering to Service Providers by utilizing the existing IT infrastructure and allowing for the scaling up and down of services to meet load demands. Zeus software offers the ability to manage bandwidth and service level monitoring to help meet agreed SLAs.

If the traffic manager can also help ASPs enhance the overall user experience by intercepting application errors and taking suitable actions to rectify the problem, this would provide significant benefits. Service level monitoring and bandwidth management would also be of use to ASPs providing different tiers of service to differing groups of customer.

PingIMS offers an opportunity here with their affordable Opengear’s next generation management gateway solutions. These gateways enable service and solution providers to offer new value some services while at the same time reducing outgoings and increasing profitability.

The service provider help desk manager is tasked with keeping the diverse facilities in their distributed network of remote customers up and running on a continuous basis. To do this, they need simple tools with both breadth and depth of remote management coverage. They need to manage the servers and the desktops from the applications layer, the operating system layer, right down to the BIOS and hardware reboot.

Opengear's next generation IMG management gateways provide such an ideal solution. With an IMG4004-5 gateway at each of their client's sites, the help desk can securely administer remote servers, desktops and network infrastructure.

MSP – Network Traffic Management
PingIMS enables NSPs to enhance the offering to Service Providers by utilizing the existing IT infrastructure and allowing for the scaling up and down of services to meet load demands. Zeus software offers the ability to manage bandwidth and service level monitoring to help meet agreed SLAs.

If the traffic manager can also help ASPs enhance the overall user experience by intercepting application errors and taking suitable actions to rectify the problem, this would provide significant benefits. Service level monitoring and bandwidth management would also be of use to ASPs providing different tiers of service to differing groups of customer.