Facility Management Services

We take the complete responsibility of ensuring availability and performance of your IT infrastructure; PingIMS service includes IT Helpdesk, Data Center Operations and End-user Support, Application level Support.

We capture all the service requests logged via mail, telephone or the Web. These include call management, asset and inventory management, client recovery services and vendor management.

We undertake network, server, security and database administration; data backup; and application support. We also support your end-users with services such as desktop / laptop operations, LAN management, peripherals support, mail management, antivirus system management, and installation and configuration of client desktop applications.

The facility management services are aimed at providing the following,
Provide niche resource support to the customer
Ensure prompt delivery for customer
Provide quality man power to exceed customer expectation
Provision remote management for continuous uptime to the customer